Privacy Policy

Protecting Your Privacy with a Secure Environment
Protecting your privacy and your information is one of our top priorities. We have taken sophisticated measures to secure your information, as well as our technology, personnel and physical premises. Protecting your privacy is important to us. We hope the following statement will help you understand how NATBANK collects, uses and safeguards the personal information you provide to us on our Web site.

Your privacy with NATBANK Internet Banking
From time to time, we enter into agreements with other companies to provide services to us or make products and services available to you. Under these agreements, the companies may receive information about you but they must safeguard this information and they may not use it for any other purposes.

NATBANK is committed to safeguarding customers' privacy. That commitment extends to information you have provided to us to register and use NATBANK Internet Banking, or to receive any of our other financial products and services.

Information you provide and how it's used
The information you provide to us is used to customize your individual NATBANK Internet Banking user experience. It will also allow us to present new products and services in the future that are suited to your personal interests. NATBANK may occasionally contact customers by electronic mail to inform them of new features, to request participation in market surveys, or to inform them of NATBANK promotions.

Information you provide to third parties
When you use NATBANK Internet Banking, NATBANK acts as your agent, communicating between you and the web sites you use. NATBANK is not responsible for the actions and policies of third party sites you access, with regard to the personal information you provide to them, or which they obtain through your use of their sites directly. You should carefully review any privacy policies posted on those sites before registering with or using them.

Security Measures
NATBANK takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.

When our service asks users to enter sensitive information (such as usernames and passwords of your online accounts), that information is encrypted and is protected with the best encryption software in the industry - SSL. Please visit our Security Policy page to learn more about additional measures we have taken to make our service one of the most secure services on the web. If you have any questions about the security at our web site, you can send an email to

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your email address), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support at

NATBANK provides customers with an easy means to decline receiving E-mail offers. Although some customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At enrollment, you will be Opted-in to receive these valuable offers. If you choose not to, you simply Opt-out.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site. In addition, we may share information with regulatory authorities and law enforcement officials; provide information to protect against fraud; report account activity to credit bureaus; share information with your consent and give account information to check and statement printers and other service providers who work for us.

Company Commitment to Privacy
In keeping with our long-standing leadership in consumer privacy protection, NATBANK is actively involved with current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce.