Fidelity Deposit and
Discount Bank
MEMBER
FDIC
Fidelity
Deposit and Discount Bank is committed to protecting its customers’ nonpublic
personal information as required by federal regulation. Pursuant to this
goal, the Bank utilizes the following security measures to protect your
information while you use Fidelity’s Online Banking Services.
Data Encryption
Fidelity
Online uses Secure Socket Layer (SSL) technology to protect your data.
This requires that you use an internet browser that supports 128 bit
encryption. Fidelity may require you to upgrade your browser when future
technological advances become available
Site Verification
When
you log into Fidelity Online using Internet Explorer you will see the address
bar is green and the site will show as verified by Verisign.
This assures you that you've reached the correct site and not an
imposter. That feature may be available in other browsers as well.
You can view the certificate if you like to verify the site as belonging to
Fidelity Bank.
Access Credentials
Fidelity
Online customers are required to log into the system by entering a Login ID and
Password/PIN. We also present you with your preselected Authentication
Image and Passphrase so that you can be sure you're on our site. The
system monitors invalid log in attempts and employs a three strike lock-out
feature in order to deter unauthorized users. We allow you to register a
computer you use regularly to access Fidelity Online. When logging in from
a public or unregistered computer you will be presented with one of the
security questions you've selected to further verify your identity and deter
unauthorized access.
Time Out Feature
If you do not perform any activity for a period of 15 minutes while logged into
Fidelity Online the system will automatically time out and log you off.
Firewall
Fidelity utilizes a combination of hardware and software tools to
provide a filtering system through which only authorized Online Banking users
may access the Bank’s Online Banking system.
Security Upgrades
Fidelity is committed to maintaining the highest levels of security. The
bank’s Information Technology Department is constantly reviewing new ways to
protect our customer information while increasing our web sites interactive
capabilities.
Links to Third Party Websites
Fidelity is not responsible for the information
practices employed by sites linked to or from our website. Third party
websites may have different privacy policies and/or security standards
governing their sites.
There
are steps you can take to further ensure the security of your information:
Access ID and Password Protection
Do not share your password with anyone. If you believe your password has
been compromised, change it online immediately and inform the Bank as soon as
possible
Sign Off
Remember to exit the system after completing your session.
PC Security
Don’t walk away from your computer while logged into Fidelity Online Banking or
the Web Bill Pay system. Apply vendor security patches regularly.
Use up to date antivirus software.
Clear Your Cache
After closing a session with Fidelity Online, you should clear your temporary
internet files cache so that the information stored on your hard drive
cannot be accessed by someone using your computer.
Email
Email communications do not provide the same level of security as the Fidelity
Online system. You should refrain from emailing any confidential personal
account information to the bank from other than the secure email function
available within Fidelity Online,
If you have any questions or believe that your online privacy or security has
been compromised, please contact us at 1-800-388-4380.